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Friday
Apr132012

12% of All Reviews Include Product Suggestions

Wow! That's an interesting stat. 

Customers clearly have a lot to say, and many of them are giving you specific information on how you might be able to make your products better or give them more of what they want. 

Even better, in store shoppers have less love for purchases than those who shop online.

Also some good observations re: mobile shopping (it spikes at night!). 

(via Get Elastic)

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